Shipping & Returns

SHIPPING 

All orders are shipped from our distribution center to arrive in your home within 5-7 business days of placing your order, unless otherwise noted. It can take up to 48 hours (excluding weekends and holidays) to receive a tracking number for your order.

Our shipping methods are valid on orders placed by 2:00 pm PST, Monday through Thursday, excluding national holidays. There is no weekend delivery with Expedited or Rush shipping and unable to ship to PO boxes.

SHIPPING RATES

Free for orders over $165, otherwise it’s a flat rate of $5.00 shipping fee within the continental US, except Puerto Rico ($10.00 Flat Rate). We also offer additional expedited delivery options.

RETURN POLICY

If for any reason you are unhappy with your purchase, you may return item(s) within 30 days of purchase. Returned items must be unused, unworn and perfect condition with original packaging included. To initiate a return, please email hello@shopjimeila.com and you will receive a Return Authorization number that you attach when you send back your item(s). You should receive your RA within 24 hours.

Please note that returns take up to 10 business days to be processed once received by our returns center.

We cannot accept returns on final sale items.